Last updated: June 1, 2026
We care about your privacy almost as much as we care about good form and controlled shakes. This Privacy Policy explains what information we collect, how we use it, and how we keep things respectful, secure, and drama-free.
Short version: we only collect what we need, we don't sell your information, and we keep it classy. Good Onda only.
When you:
Join the Onda email or text list
Sign up for classes, memberships, or class packs
Participate in referrals, promotions, or events
Contact us by email, social media, phone, or website forms
You may provide:
Name
Email address
Phone number
Payment information (processed securely by third-party providers)
Emergency contact information, if requested
Any information you choose to share with us
When you visit our website, we may automatically collect certain information, including:
Device type
Browser type
IP address
Pages visited
Time spent on our website
General usage and analytics information
This information helps us understand how visitors use our website and how we can improve the experience.
We use your information to:
Manage class bookings, memberships, and purchases
Communicate with you about your account, classes, and studio updates
Send promotions, announcements, and special offers if you opt in
Process payments and maintain business records
Improve our website, services, and customer experience
Respond to inquiries and provide customer support
Maintain the safety and security of our services
We do not sell your personal information.
If you choose to receive marketing communications, we may send:
Emails
Text messages
Promotional announcements
Event invitations
You may unsubscribe or opt out at any time by:
Clicking the unsubscribe link in emails
Following opt-out instructions in text messages
Contacting us directly
Opting out of marketing communications will not affect service-related messages regarding bookings, memberships, or account activity.
Payments are processed through secure third-party payment providers.
Lagree Onda does not store complete credit card or debit card information on our systems. Payment information is handled directly by our payment processing partners in accordance with their privacy and security practices.
We may use cookies and similar technologies to:
Keep our website functioning properly
Analyze website traffic and usage
Improve user experience
Measure the effectiveness of marketing efforts
You can adjust your browser settings to refuse cookies, although some website features may not function properly as a result.
We only share information when necessary to operate our business and provide services.
Examples include:
Booking and scheduling platforms
Payment processors
Email and text messaging providers
Website hosting and analytics providers
Professional service providers assisting with business operations
These providers are expected to protect your information and use it only for authorized business purposes.
We may also disclose information when required by law or when necessary to protect our legal rights, safety, or property.
Depending on your location and applicable law, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications
Opt out of promotional emails and text messages
To exercise any of these rights, contact us using the information provided below.
We retain personal information only for as long as necessary to provide our services, manage memberships, process transactions, maintain business records, and comply with legal obligations.
Generally:
Member account information is retained while an account or membership remains active.
Marketing contact information is retained until you unsubscribe or request deletion.
Transaction, payment, and accounting records may be retained for up to seven (7) years or longer if required by law.
Website analytics and usage information may be retained for a limited period to improve website performance and user experience.
When personal information is no longer needed, we take reasonable steps to securely delete, anonymize, or dispose of it.
You may request deletion of your personal information at any time by contacting us at hola@lagreeonda.com.
After receiving and verifying your request, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required for legal, regulatory, accounting, tax, dispute resolution, fraud prevention, or other legitimate business purposes.
Please note that deleting your information may affect our ability to provide memberships, bookings, or other services associated with your account.
We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While no system can guarantee absolute security, we work to maintain appropriate security measures and industry-standard practices.
Lagree Onda services are intended for individuals who are at least 18 years old.
We do not knowingly collect personal information from children under 18. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Our website, emails, or social media channels may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies separately.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or business operations.
When updates are made, we will revise the "Last Updated" date at the top of this policy. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, your personal information, or a request regarding your data, please contact us:
Lagree Onda
1112 S. St. Mary's Street
San Antonio, TX 78210
Email: hola@lagreeonda.com
Good Onda only. 🌊